Terms of Service

True Compassion Urgent Care provides urgent care medical services on a walk-in basis. We do not provide emergency services. If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room.

Our services are intended to treat acute, non-life-threatening conditions. We reserve the right to refuse service or transfer care if we determine that your condition requires emergency care or specialized treatment beyond our scope of practice.

As a patient, you agree to:

• •Provide accurate and complete medical history information
• •Bring valid identification and insurance information (if applicable)
• •Follow treatment instructions and ask questions if you don't understand
• •Treat our staff and other patients with respect
• •Comply with all clinic policies and procedures

Payment is due at the time of service. We accept cash, credit cards, and debit cards. For insured patients, copays are due at the time of service.

We verify insurance benefits before treatment and provide upfront billing estimates. However, the final amount may vary based on services rendered and your insurance coverage.

You are responsible for all charges not covered by your insurance, including deductibles, co-insurance, and non-covered services.

For billing inquiries, please contact: claims@dzbmedical.com

While we operate on a walk-in basis and do not typically require appointments, certain services may be scheduled. If you have a scheduled appointment and cannot attend, please notify us as soon as possible.

You have the right to access your medical records in accordance with HIPAA regulations. Requests for medical records must be made in writing. We may charge a reasonable fee for copying and processing medical records.

This website is provided for informational purposes only. The information on this website does not constitute medical advice and should not be used as a substitute for professional medical evaluation and treatment.

All content on this website, including text, images, logos, and graphics, is the property of True Compassion Urgent Care and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

We reserve the right to modify or discontinue our website at any time without notice.

To the fullest extent permitted by law, True Compassion Urgent Care shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

Our medical services are provided with reasonable skill and care. However, we cannot guarantee specific results or outcomes.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.